Privacy & Policy || Feed

Feed.com.bd built the Retail app for Retailers. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Feed.com.bd Retailer unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy. The app does use third-party services that may collect information used to identify you. The app tracks the user’s background location to give a better experience to the users on the retailer app. The location will remain in the background and will be used by the app to track the user’s background location – that location is shown on another app. This gives the users of the other app a better experience.

The information we may collect from our customers:
(a) User Name
(b) Business Name
(b) Vertical Type
(c) Shop Address including District & Thana (Police Station)
(d) Contact Number
(e) Geo Location
and
(f) Other information relevant to Registration, Surveys, and/or offers
In addition to the above, any information we may collect from customers may be used for the following purposes:
(a) To provide our services and products;
(b) For internal record-keeping;
(c) To improve the Application (we continuously strive to improve our Mobile Application, based on the information and feedback received from our customers);
(d) To send periodic offers by SMS;
We need to collect the following access from our customers:
(a) Camera Access for uploading customer pictures and some mandatory steps for onboarding customer information into our platform;
(b) SMS Auto Read Access for allowing OTP Auto Verification to remove the hassle of giving input by customer;

Permission Requests

We need to collect the following information from our customers:

(a) Camera Access: For uploading customer pictures and some mandatory steps for onboarding customer information into our platform.

(b) SMS Auto Read Access: For allowing OTP Auto Verification to remove the hassle of giving input by the customer. The DEFAULT_SMS permission is utilized solely to automatically read and verify One-Time Passwords (OTPs) during the account verification process. We do not store or use this information for any other purpose.

Link to the privacy policy of third-party service providers used by the app: Google Play Services Google Analytics for Firebase

Log Data

We want to inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Biometric Fingerprint Login Feature

Accessing Fingerprint Authentication

We provide the option to utilize your device’s general fingerprint authentication feature for secure login within our App. When you enable this feature, we access the fingerprint authentication functionality provided by your device’s operating system. We do not collect, store, or process any fingerprint data ourselves.

2. Fingerprint Authentication Process

The fingerprint authentication process is entirely managed by your device’s secure system. Your fingerprint data is never transmitted to or stored by our App or servers. The authentication process involves the following steps:

a. You initiate a login attempt within our App.

b. The App prompts you to provide your fingerprint via your device’s fingerprint sensor.

c. Your device’s secure system compares the provided fingerprint with the enrolled fingerprints stored locally on your device.

d. Upon successful authentication, your device’s secure system sends a confirmation signal to our App, indicating that the login is authorized.

e. Our App grants you access based on this confirmation signal.

4. Your Choices

You have the following choices regarding fingerprint authentication:

Enable or disable the feature: You can enable or disable the fingerprint login feature at any time through the App’s settings.
Manage fingerprint authentication: You can manage your device’s fingerprint authentication settings through your device’s operating system settings.

5. Data Security

While we do not collect or store fingerprint data, we take the security of your information seriously. We adhere to industry-standard security practices to safeguard your data within our App, including:

Secure data transmission using encryption
Regular security testing and updates

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:To facilitate our Service;To provide the Service on our behalf;To perform Service-related services; orTo assist us in analyzing how our Service is used.We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 15. We do not knowingly collect personally identifiable information from children under 15. In the case we discover that a child under 15 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2021-10-20.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@feed.com.bd.

For Psychometric Score Analysis:

1. Introduction

This Privacy Policy describes how we collect, use, and disclose personal information in connection with our Android app Feed.com.bd Retail App, Feed.com.bd Retail Agent App, which assists users with identifying and resolving issues relating to Google Play Store releases for psychometric score applications.

2. Information We Collect

We collect the following types of information from users:

Personal Information: We may collect their voice recording for the purpose of analyzing their psychometric score. This recording is captured solely within the app and is not transferred to any external servers.
Device Information: We may automatically collect information about their device, such as their operating system, device model, browser information, and IP address.

3. How We Use their Information

We use their information for the following purposes:

To analyze their psychometric score: We use their voice recording to analyze their psychometric score and provide them with personalized insights and recommendations.
To improve our services: We use information about their device to improve the performance and functionality of our app.

4. How We Share their Information

We do not share their personal information with any third parties, except as follows:

Service Providers: We may share their information with service providers who help us operate our app, such as data analytics providers. These service providers are obligated to keep their information confidential and to use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose their information if we are required to do so by law, such as in response to a court order or subpoena.

5. Data Security

We take reasonable measures to protect their information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or storage system is ever completely secure, and we cannot guarantee the security of their information.

6. Their Choices

they can control how we collect and use their information in the following ways:

Microphone permission: they can choose to grant or deny the app permission to access their microphone.
Data deletion: they can request that we delete their voice recording at any time by contacting us at [their contact information].

7. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If they are a parent or guardian and they are aware that their child has provided us with personal information, please contact us so that we can delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify them of any changes by posting the new Privacy Policy on this page. They are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If they have any questions about this Privacy Policy, please contact us at support@feed.com.bd.

Please note: This is a sample privacy policy and may not be suitable for all applications. they should consult with a lawyer to ensure that their privacy policy complies with applicable laws and regulations.

Additional Points to Consider:

they may want to add a section about how long they retain user data.
they may want to add a section about how users can access and update their information.
they may want to add a section about how users can opt out of targeted advertising.

I hope this helps! Let me know if they have any other questions.